Website Maintenance Plan
WE TAKE THE STRESS OUT OF MAKING SURE YOUR SITE IS PROTECTED,
MAINTAINED, BACKED UP AND SECURE.
Why do I need a website maintenance plan?
You could take responsibility for your own website, but do you really want to?
Web maintenance is key to the success of any website, without a well-performing optimised website you’ll never get to the top of the search engines. Your website is a substantial part of your online marketing budget, why would you want to risk its performance without the support of a professional?
You’re great at what you do, and that probably takes up a lot of time. Do you really want to do all of the updates, backups and optimisation for your website? Do you know how? Is it worth the bother?
Web SEO Assist is here to help with your website support. We created a website maintenance and security plan to keep clients websites up to date and to protect them from getting hacked, while also providing the best possible care for your site once it goes live. You can rest easy knowing that we have all the knowledge and experience necessary to keep your site running smoothly at all times.
What’s in the plan?
Our Website Maintenance and Security Plan covers 4 main areas:
Updates & Optimisation
We keep your site updated, maintained, cleaned and running smooth and fast.
- WordPress, theme monitored & updated
- Site cleared and optimised weekly
- Plugins monitored and updated
- Page load time monitored
Monitoring & Protection
Your site is monitored and protected from spam, malware and other evil internet forces.
- Website protection
- Daily scanning
- Hackers & spam denied
- Website monitoring
Backup & Restore Points
Your site is backed up weekly in multiple locations and can be restored at any time.
- Weekly website backups
- On & off-site backup locations
- Quick restore
- Stored with the EU
We send you a monthly report of your page views, site traffic and more.
- Monthly analytics report of page views, site traffic details and more
- Detailed reports on what’s been done to keep your site updated and secure.
*** Added Bonus ***
We offer to take care of any quick website updates you might have (up to 1hr) every month! You’ll have peace of mind knowing that your site is safe and that you have us in your corner for any quick updates or any issues you may have.
(£75/month for websites we didn’t build)
• We offer a discount for multiple sites
• No contracts, initiation or termination fees
• One month FREE if paid Annually
What’s included in the three different levels
| Features|| Best|| Basic||Minimal|
| Updates to WordPress, Themes and Plugins|| Weekly|| Weekly||Monthly|
| PHP Updates (if on our hosting)|| Weekly|| Weekly||Monthly|
| Database Optimisation|| Weekly|| Weekly||Monthly|
| Security Monitoring|| 24/7|| 24/7||24/7|
| Back Up|| Weekly|| Weekly||Monthly|
| Google Console Notifications Dealt With|| ✓|| ✓||Monthly|
| Weekly Reporting (Statcounter)|| ✓|| ✓||Monthly|
| Monthly Reporting|| ✓|| ✓||✓ (Minimal)|
| Spam Comments|| Weekly|| Weekly||Monthly|
| Security Scan|| Monthly|| Monthly||Monthly|
| Performance Scan|| Monthly|| Monthly||Monthly|
| Uptime Monitoring|| Every 15 Mins|| Every 15 Mins||Hourly|
| *** BONUS *** Minutes of Content Update per Month|| 60 Mins|| 30 Mins||0 Mins|
| Cost per Month|| £65|| £45||£20|
| || Contact|| Contact||Contact|
Weekly Reporting (Statcounter)
An easy to read, weekly report showing a daily breakdown of the website’s visitors over the last week and compares that to the previous week.
Full Monthly Report
An easy to read monthly, report to let you know what we’ve done on your behalf in the previous month plus vital statistics about your website’s performance such as Page Views, Site Sessions, Session Duration, Bounce Rate, Referrers, Traffic.
Basic Monthly Report
An easy to read monthly, report to let you know what we’ve done on your behalf in the previous month.
Let’s just look at a few of the things that we do as part of our Maintenance and Support that can affect the health and wellbeing of your website:
- Updates to WordPress
This includes the theme being used as well as any plugins used for functionality. On average, this amounts to 10 to 15 (but can be as high as 30 to 50) updates per month.
- Security Monitoring
For some reason, best known to themselves, there are people out there who love nothing better than trying to hack other peoples websites! We install and configure security plugins on all of the websites we build to make them as secure as possible, but they need adjustments over time and particularly in sustained attacks. If this isn’t done, your website will slow down and eventually crash due to the load.
- Security Scan
Using Sucuri’s Site Check Tools to scan your website to check for Web-based integrity, Vulnerabilities and Malware.
- PHP Updates (if on our hosting)
PHP is the programming language used in WordPress. Each PHP version improves performance by more efficiently running processes and reducing memory usage. This impacts your WordPress site speed by making it faster and reducing the load on your server.
- Page Speed
Websites slow down over time and need monitoring and tweaking to keep them in tip-top condition, just like a car.
Absolutely essential in case of disaster. With all of the updates to the software that make your website work, eventually, one of them will cause a conflict of some kind. If this creates a fatal error, then your website won’t work. If that happens, the fastest fix is to install a recent backup. Stored both on your website backend for speed, but also offsite within the EU incase of total disaster and to comply with GDPR.
- Performance Scan
WordPress websites slow down with time. We monitor your website page load time performance, running an analysis using the Google PageSpeed and Yahoo! YSlow ruleset.
- Database Optimisation
WordPress uses a Database to manage data. Overtime, this can get “bogged down” with old changes, comments and overhead.
- Google Console Notifications Dealt With
Google Console is how Google lets you know about your website. Occasionally, it will detect an error that needs fixing.
- Spam Comments
If you have a Blog, part of the interaction is users commenting. Unfortunately, most WordPress Blogs also attract a lot of spam comments.
How do you know how well your website works? If you don’t have/use/understand analytical software, then you won’t know how effective your website is! You need analytical reports to give you more information on things like:
- the number of visitors to the website,
- whether that number is up or down on last month,
- how long they stay on page,
- where did they come from,
- which pages are popular,
Without these, you’re at best guessing and can’t improve the website over time.
- Uptime Monitoring
We monitor your website, at set intervals, in case it has an issue and goes down. The faster you know there is an issue, the faster it can be fixed and get you back up and running again.
That way issues are often fixed before anyone notices.
We also offer hosting. This where your website and possibly emails live. I don’t think I need to say, but this needs to be secure, fast, reliable and fit for purpose. Our hosting is all of these things.
FAQs re our website maintenance services
DO YOU OFFER WEB HOSTING + MAINTENANCE?
Sure do – we can offer to host your website(s) and tie it in with our maintenance plan for a discounted monthly or annual rate. Contact us for a quote!
ARE THERE ANY SET UP OR CANCELLATION FEES?
Never a cost to leave.
If we are building or redesigning your site; there is no setup fee if you are joining our maintenance program straight away as part of the project.
If it’s been more than six months since we built your site or if you have made changes to the site since we built it within those six months, there is a £100 setup fee.
If we didn’t build your site the setup fee starts at £100. Contact us to get a setup fee quote.
WHAT HAPPENS IF I PASS ON YOUR PLAN?
If you decide to decline our maintenance plan, there’s a lot that can go wrong. Here are the top reasons I recommend you make sure your website is maintained:
- The site will not be optimised which leads to poor performance, slow loading times and a gradual loss of Google SEO rankings.
- The site’s tools, plugins, themes and WordPress itself will quickly go out of date which is the No.1 leading cause of website hacks. It’s incredibly important to keep ALL your website tools and plugins up-to-date.
- You’ll have no backups or restore points so if the site get hacked or breached, you could lose all your content, pages and Google ranking.
- You won’t get a monthly report overviewing your site traffic, page views, etc.
- Most importantly, you won’t have us as your trusted webmaster to assist you with quick updates, tweaks, website issues, etc. Often you’ll have to try getting a hold of your hosting company for any assistance.
DOES MY MONTHLY UPDATE TIME ROLL OVER?
Sorry. The hour of updates is just covered for that month. No rollovers.
WHAT IF I HAVE UPDATES THAT REQUIRE MORE THAN 1 HOUR?
We’ll always try to make sure your updates are done within 1 hour to save you some extra cost, but if there is a decent amount of updates that will require more hours we’ll give an estimate and do it at our hourly rate.
HOW FAST DO YOU GET TO THE MONTHLY UPDATES?
We’re pretty quick and will try to get to updates within 24-48hrs. As a monthly client, you always get top priority compared to clients who aren’t on the plan.