Website Maintenance Plan
WE TAKE THE STRESS OUT OF MAKING SURE YOUR SITE IS PROTECTED,
MAINTAINED, BACKED UP AND SECURE.
Why do I need a website maintenance plan?
You could take responsibility for your own website, but do you really want to?
Web maintenance is key to the success of any website, without a well-performing optimised website you’ll never get to the top of the search engines. Your website is a substantial part of your online marketing budget, why would you want to risk its performance without the support of a professional?
You’re great at what you do, and that probably takes up a lot of time. Do you really want to do all of the updates, backups and optimisation for your website? Do you know how? Is it worth the bother?
Web SEO Assist is here to help with your website support. We created a website maintenance and security plan to keep clients websites up to date and to protect them from getting hacked, while also providing the best possible care for your site once it goes live. You can rest easy knowing that we have all the knowledge and experience necessary to keep your site running smoothly at all times.
What’s in the plan?
Our Website Maintenance and Security Plan covers 4 main areas:
Updates & Optimisation
We keep your site updated, maintained, cleaned and running smooth and fast.
- WordPress, theme monitored & updated
- Site cleared and optimised weekly
- Plugins monitored and updated
- Page load time monitored
Monitoring & Protection
Your site is monitored and protected from spam, malware and other evil internet forces.
- Website protection
- Daily scanning
- Hackers & spam denied
- Website monitoring
Backup & Restore Points
Your site is backed up weekly in multiple locations and can be restored at any time.
- Weekly website backups
- On & off-site backup locations
- Quick restore
- Stored with the EU
We send you a monthly report of your page views, site traffic and more.
- Monthly analytics report of page views, site traffic details and more
- Detailed reports on what’s been done to keep your site updated and secure.
*** Added Bonus ***
We offer to take care of any quick website updates you might have (up to 1hr) every month! You’ll have peace of mind knowing that your site is safe and that you have us in your corner for any quick updates or any issues you may have.
(£75/month for websites we didn’t build)
• We offer a discount for multiple sites
• No contracts, initiation or termination fees
• One month FREE if paid Annually
FAQs re our website maintenance services
DO YOU OFFER WEB HOSTING + MAINTENANCE?
Sure do – we can offer to host your website(s) and tie it in with our maintenance plan for a discounted monthly or annual rate. Contact us for a quote!
ARE THERE ANY SET UP OR CANCELLATION FEES?
Never a cost to leave.
If we are building or redesigning your site; there is no setup fee if you are joining our maintenance program straight away as part of the project.
If it’s been more than six months since we built your site or if you have made changes to the site since we built it within those six months, there is a £100 setup fee.
If we didn’t build your site the setup fee starts at £100. Contact us to get a setup fee quote.
WHAT HAPPENS IF I PASS ON YOUR PLAN?
If you decide to decline our maintenance plan, there’s a lot that can go wrong. Here are the top reasons I recommend you make sure your website is maintained:
- The site will not be optimised which leads to poor performance, slow loading times and a gradual loss of Google SEO rankings.
- The site’s tools, plugins, themes and WordPress itself will quickly go out of date which is the No.1 leading cause of website hacks. It’s incredibly important to keep ALL your website tools and plugins up-to-date.
- You’ll have no backups or restore points so if the site get hacked or breached, you could lose all your content, pages and Google ranking.
- You won’t get a monthly report overviewing your site traffic, page views, etc.
- Most importantly, you won’t have us as your trusted webmaster to assist you with quick updates, tweaks, website issues, etc. Often you’ll have to try getting a hold of your hosting company for any assistance.
DOES MY MONTHLY UPDATE TIME ROLL OVER?
Sorry. The hour of updates is just covered for that month. No rollovers.
WHAT IF I HAVE UPDATES THAT REQUIRE MORE THAN 1 HOUR?
We’ll always try to make sure your updates are done within 1 hour to save you some extra cost, but if there is a decent amount of updates that will require more hours we’ll give an estimate and do it at our hourly rate.
WHAT IF MY SITE GETS HACKED WHILE ON THE PLAN?
If your site should get compromised while you’re on the plan – we’ll take care of cleaning the site and getting everything squared away with Google at no extra cost to you. But have no fear; to date – we’ve had ZERO hacks or breaches with any sites on our maintenance plan.
WHAT IF I PASS ON THE PLAN AND MY SITE GETS HACKED?
We can take care of getting the site cleaned for an initial cleanup fee of £350 then we can immediately get your site on our monthly plan to make sure it remains clean and protected form hacks.
HOW FAST DO YOU GET TO THE MONTHLY UPDATES?
We’re pretty quick and will try to get to updates within 24-48hrs. As a monthly client, you always get top priority compared to clients who aren’t on the plan.
Let’s just look at a few of the things that affect the health and wellbeing of your website:
- Updates to WordPress
This includes the theme being used as well as any plugins used for functionality. On average, this amounts to 10 to 15 (but can be as high as 30 to 50) updates per month.
For some reason, best known to themselves, there are people out there who love nothing better than trying to hack other peoples websites! We install and configure security plugins on all of the websites we build to make them as secure as possible, but they need adjustments over time and particularly in sustained attacks. If this isn’t done, your website will slow down and eventually crash due to the load.
- Page Speed
Websites slow down over time and need monitoring and tweaking to keep them in tip-top condition, just like a car.
Absolutely essential in case of disaster. With all of the updates to the software that make your website work, eventually, one of them will cause a conflict of some kind. If this creates a fatal error, then your website won’t work. If that happens, the fastest fix is to install a recent backup.
How do you know how well your website works? If you don’t have/use/understand analytical software, then you won’t know how effective your website is! You need analytical reports to give you more information on things like:
- the number of visitors to the website,
- whether that number is up or down on last month,
- how long they stay on page,
- where did they come from,
- which pages are popular,
Without these, you’re at best guessing and can’t improve the website over time.
- Uptime Monitoring
Unless you’re going to keep clicking on your own website to check it’s there or rely on clients getting in touch to tell you something’s wrong, you need some form of uptime monitoring. That way issues are often fixed before anyone notices.
We also offer hosting. This where your website and possibly emails live. I don’t think I need to say, but this needs to be secure, fast, reliable and fit for purpose. Our hosting is all of these things.